Forerunner 945 Restarting when snowboarding

I've used the snowboarding app a number of weekends recently and have discovered that while in the activity the watch tends to restart itself. I was wondering if anyone else had experienced something similar? 

Essentially I would start the activity, GPS would go green and away I would go. I'd head down the mountain and reach the bottom, hit the lap button and then get the chairlift back to the top. During the chairlift ride, more often than not the app would seem to 'auto' stop . When I got back to the top and about to head down again i would hit the start button. On every other start of the run when I hit the start button the screen would go black, the Garmin triangle symbol would appear and then the loading screen would also then come up (with copy rights, maps loading etc.). once this was done it would go back into the activity. Fortunately every time it wouldn't lose any of the logged data (km's, time, duration, elevation etc.). The annoying thing is though that I would have to wait for this whole cycle to happen before kicking back off again and then at times it would reset during the activity and i would get to the bottom with the activity being paused. 

If there is a known fix or idea of what might be occurring, some help would be appreciated.

Cheers

Parents

  • Hi,

    The skiing function on the watch does not seem to work and I suspect it is something to do with not being able to handle cold weather as ‘dry run’ tests at home seem to be ok. It does not detect the difference between runs / lifts & rest as it is supposed to. It will start recording ok but seems to stop at a random point and nothing will get it going again. It also crashes (resets as if turned on and off) when you try and save the little that it has recorded.
    To try and get it to record something I downloaded the “Skiing App Professional” by RH Sports from the IQ store. This starts up fine at home but as soon as I try to start it on the mountain it immediately crashes to the “Triangle” screen and resets. My assumption from the above is that the unit will not operate properly in cold weather. All mountain tests were at around -5c.
    Everything else that I have used on the watch seems to be OK, all running functions and recording etc. I’ve reported this to Garmin support, waiting for a response. 

Reply

  • Hi,

    The skiing function on the watch does not seem to work and I suspect it is something to do with not being able to handle cold weather as ‘dry run’ tests at home seem to be ok. It does not detect the difference between runs / lifts & rest as it is supposed to. It will start recording ok but seems to stop at a random point and nothing will get it going again. It also crashes (resets as if turned on and off) when you try and save the little that it has recorded.
    To try and get it to record something I downloaded the “Skiing App Professional” by RH Sports from the IQ store. This starts up fine at home but as soon as I try to start it on the mountain it immediately crashes to the “Triangle” screen and resets. My assumption from the above is that the unit will not operate properly in cold weather. All mountain tests were at around -5c.
    Everything else that I have used on the watch seems to be OK, all running functions and recording etc. I’ve reported this to Garmin support, waiting for a response. 

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