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strength & cycling training (ALL INDOOR) recorded in wrong time zone!

today i checked my activities in Garmin Connect and i seen, both strength training i recorded with my new Forerunner are in the wrong timezone (GMT +02:00) South Africa:

my running and cycling activities seems to be in correct timezone (GMT +01:00) middle europe:

is there something wrong with the Connect Servers?

is it a Forerunner or Connect prob?

Former Member please can you check it?

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0 f|33tStA over 5 years ago in reply to f|33tStA

they answered me and haven't read my mail, they said me, i have to change the time zone in my Userprofile, already told them, that the time zone there is correct

0 runningfan97 over 5 years ago in reply to f|33tStA

Next step is giving you an RMA for sending back your 945. No, not kidding.

0 f|33tStA over 5 years ago in reply to runningfan97

today i got really a mail, to check if the latest firmware is installed, otherwise they will do a RMA Exchange of a one week old Forerunner 945, thats unbelievable, because it must be a problem you can solve by software change/update and not replacing the hardware!

0 runningfan97 over 5 years ago in reply to f|33tStA

Beyond parody.

0 CZUERNER over 5 years ago

I have the same issue. So you are not alone:)

0 runningfan97 over 5 years ago in reply to CZUERNER

You have to exchange your watch then. LOL

0 f|33tStA over 5 years ago

Former Member please can you look up on this topic, normal Garmin Support will do a RMA and i am sure, it's not necessary to replace the watch?

0 runningfan97 over 5 years ago in reply to f|33tStA

Yes, please. And at the end, we as customers do pay this nonsense with higher prices on our watches.

0 runningfan97 over 5 years ago in reply to f|33tStA

Well, just stumpled upon this blog entry from RunGap: https://rungap.zendesk.com/hc/en-us/articles/360033250934-Garmin-Connect-activities-uploading-with-incorrect-date-and-time-

The problem seems to be with Garmin Connect and has nothing to do with the 945.

Edit: checked with an indoor activity from a friend I follow on GC and it is also in the wrong timezone. And he is using a 935.

0 f|33tStA over 5 years ago in reply to runningfan97

i hope it's on the correct way now, i got a call friday afternoon by Garmin Germany!