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Connect IQ App does not connect to 945

badbri
over 6 years ago

My 945 generally has no issue connecting to the Garmin Connect app.  I get slow uploads of data, but at least the device will connect.

The relatively new "Connect IQ" app however is a different story.  The device regularly is shown as "not connected" in that app despite being connected in Garmin Connect, and to the phone (synced etc).  There does not appear to be any means to "connect" in Connect IQ so are there any suggestions on what to do force the connection?  This is a great example of another bug like DC Rainmaker described, things that should work just don't.

Connect IQ is pretty great at updating apps and searching for new apps, but it doesn't do much good if the watch won't connect!

  • 0 over 6 years ago

    Not a solution to what you describe, but did want to note that you can use "Garmin Express" on a computer (I use a Mac...I presume there is a Windows version.) that will connect to the IQ Store, and allow the installation of Widgets, Watch Faces, and Data Fields.

  • 0 over 6 years ago

    mine doesnt seem to connect to Connect IQ either. 

  • 0 over 6 years ago in reply to Stereo

    Thanks for replying.  Mine has not connected since I started this thread 3 days ago.  This seems to be a legitimate bug.  Can we get a response from Garmin on this?

  • 0 over 5 years ago

    Anyone come up with a solution for this?  Mine is hit or miss and I can't figure out any reasoning for it.  Seems like it refuses to connect any time I want to download a new widget/app/watchface of course!

  • Former Member
    0 Former Member over 5 years ago in reply to badbri

    I just looked and didn't see a Connect IQ app on Google Play? Are you on iPhone? The IQ portion is part of the Connect App on Android and if your watch is connected with Connect then it would be connected when accessing the Connect IQ Store? At least mine was.

  • 0 over 5 years ago in reply to Former Member

    It's an iOS app.  Solely dedicated to Connect IQ.

  • Former Member
    0 Former Member over 5 years ago in reply to badbri

    Hi, i did experience the same issue as you described - forerunner 945 cannot connect to Connect IQ. But try after i tried JBHORNER suggestion via Garmin Express as the workaround solution - it works! am using window 10. the Garmin Express setup is pretty straightforward.