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CPE expired

 hi all,

The satellite acquisition is really slow on my 945 be old 235. I see CPE expired. I've tried syncing with Garmin connect on my phone but still expired. Any ideas on how to fix? It's like this even after a long run.

Thanks

Steve

  • Suggest you post on the vivoactive forums, especially as this thread is 10 months old and for the 945. More likely there to see if it is a common problem with your watch.

  • Funnily, it seems to matter HOW you sync with GCM to have a refreshed CPE download.

    E.g. you open the app and perform the first sync by tapping the blue sync icon in the top right corner. This usually works, but sometimes does not update the CPE.

    If you then go to the left menu and select Garmin Devices and perform a sync THERE, it will in most cases properly update.

    ONLY if you see a "sync failed" message with a red exclamation mark in Garmin Devices after the sync, there is a chance that the update failed for some reason. Unfortunately I do not know why it sometimes fails there and sometimes not, totally erratic.

  • Former Member
    0 Former Member over 5 years ago in reply to HUMODDA

    Already done the 'left menu' step without failed, but still failed to update CPE

  • Former Member
    0 Former Member over 5 years ago in reply to razmichael

    Yup. I think better post there.. Thanks 

  • Actually there currently is a problem with Garmin's GCM Sync and CPE updates. Although the watch is synced daily via GCM the CPE still expires. And I do not refer to the menu display, it really expires (e.g. long time for GPS fix, old file date).

    It seems that GCM only will update the CPE once it is expired. But apparently NOT with every sync as it originally should have been.

    Would make sense for Garmin to investigate that behaviour.

  • Did you manage to fix the problem? Thanks

  • What have you tried on your 945?

  • Any fix to this yet? I'm experiencing this problem as of that past 2 weeks on my 945. I also feel like my battery is suddenly draining more noticeably than usual, if that's related at all. Running SW 4.40 and no amount of syncing to Garmin Express or Connect Mobile is updating the CPE. (There is a Garmin Express maps update available - 7.0.0.0 - but it starts by asking what language to use on the watch and english is not an option, so I haven't done it.)

  • Not a real fix but some sort of workaround:

    • Perform the first sync with the watch connected and the app open
    • after sync completed keep the app open until your phone goes into standby
    • leave the watch connected to the phone and the phone in close proximity at least for 15 minutes
    • enable your display again and wait until the app performs a new sync and let it finish
    • the CPE should be updated now, verify it on the watch menu

    If that fails, I would suggest to fully uninsall the app and reinstall it again, but that step was not necessary for me when following above procedure

  • I just tested on my Garmin Instinct Solar... press "start activity"..
    After the GPS signal is acquired, leave the watch on the table for 5/10 minutes.
    Then the CPE will be updated.

    I did the test indoor(!)