I bought the 945 LTE a couple years ago and setup an LTE subscription and enabled Assistance Plus and never changed that setting. I use the Live Track/Live Event Sharing feature every time I'm out on a run/bike activity so my wife knows where I am and have assured her that I'd be able to signal for help if needed even when I'm traveling and away from my emergency contracts.
I had performed a full reset (Delete Data and Reset Settings) to clean up some erratic behavior and many months later I noticed when selecting the Assistance "widget" in the Controls menu, the indication was "Assistance" not "Assistance Plus". Opening the Assistance widget only gave me the option to contact my emergency contracts with the Emerg. Response option completely missing. I checked that the Assistance Plus setting in Garmin Connect Mobile (GCM) was enable (it was).
It wasn't until I stumbled upon the following thread:https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-945-lte/283434/assistance-plus - that I realized I had to perform the following steps to re-enable Assistance Plus:
- Disable Assistance Plus in GCM
- Back out of the Safety Features page
- Sync the watch
- Go back and re-enable Assistance Plus
- Back out of the Safety Features page
- Sync the watch
At that point, Assistance Plus was re-enabled on the watch.
This is absolutely a safety issue bug. For those few months after the reset, I had assumed the Assistance Plus feature was enabled on the watch since GCM said it was.