v15.19 - Can't Setup Live Event Sharing Triggers.

Dan.Boilermaker over 1 year ago

Come on! Watch points to GC; GC points to the watch. Frustrating!

Top Replies

nord0296 over 1 year ago in reply to Garmin-Sierra +1

He’s pointing out that he wants his contacts to see his livetrack but be notified of it via SMS.

Livetrack sends notices only over email, yet live event share sends notices by SMS and this is a strange…

All Replies

0 nord0296 over 1 year ago

Ever since adding the app based settings this got more confusing, I think.

The app controls these settings, but they are within More -> Safety & Tracking -> Live Event Sharing -> Message Options -> Message Triggers instead of looking through the My Device -> Settings -> Safety & Tracking.

A secondary frustration with Live Event Share, however, is that whenever I do edit the settings on the app (Enable, change Content or Triggers) I often find the device doesn't take them or seems to revert them for an unknown reason. This has happened since day 1 of the watch - I suspect the sync process is confused and doesn't know which settings are the latest (since _some_ of the settings are driven on both sides - i.e. "Enable").

0 Garmin-Sierra over 1 year ago

Dan.Boilermaker

I'm not sure why that message pops up when you try setting it up through your device settings > Safety & Tracking. I'll create a report.

Like nord0296 mentioned, you can set it up without receiving that message from your More menu > Safety & Tracking > Live Event Sharing > etc.

nord0296, can I send you an email to find out more about your settings not saving?

0 Dan.Boilermaker over 1 year ago in reply to Garmin-Sierra

Garmin-Sierra said:

I'm not sure why that message pops up when you try setting it up through your device settings > Safety & Tracking. I'll create a report.

Ahh. I was looking under the device settings for the watch Devices=>Forerunner 945 LTE=>Safety & Tracking=>Live Event Sharing.

0 Dan.Boilermaker over 1 year ago in reply to nord0296

nord0296 said:
The app controls these settings, but they are within More -> Safety & Tracking -> Live Event Sharing -> Message Options -> Message Triggers instead of looking through the My Device -> Settings -> Safety & Tracking.

Garmin-Sierra said:
Like nord0296 mentioned, you can set it up without receiving that message from your More menu > Safety & Tracking > Live Event Sharing > etc.

nord0296

Looking in the wrong spot. Thanks.

0 nord0296 over 1 year ago in reply to Garmin-Sierra

Sure, also I think my experiences are roughly noted here https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-945-lte/275124/live-event-sharing-settings-change-randomly

0 Dan.Boilermaker over 1 year ago in reply to nord0296

I was reading through it when you shared the link. I bought this watch primarily to have the ability to Text my wife letting her know where I am on my runs without carrying a phone. LiveTrack works fine as long as you have GC linked to a subscriber Strava account. There isn't a way to text directly from GC, only email using LiveTrack. But I want to drop the Strava subscription and Live Event Sharing allows texting (why the difference?). So that's why I'm trying to get this to work.

Adding to the confusion, the the GC Device Safety & Tracking Setting menus are different between the 945 LTE (1st screenshot) and Edge 840 (2nd screenshot). Using Android.

0 Garmin-Sierra over 1 year ago in reply to Dan.Boilermaker

Dan.Boilermaker

You do not need your phone or a Strava subscription to send LiveTrack messages if you have an LTE subscription service with us. You will set your messages up before your event, letting your contacts know your pace or your estimated finish time, for example. You can read more details here:

Let me know if that answers your question. Our device menu's vary, depending on the features. The Edge's don't have Live Event Sharing for example, which is why it's not listed.

0 nord0296 over 1 year ago in reply to Garmin-Sierra

He’s pointing out that he wants his contacts to see his livetrack but be notified of it via SMS.

Livetrack sends notices only over email, yet live event share sends notices by SMS and this is a strange and frustrating difference.

He uses Strava beacon w/ livetrack to get an SMS sent (since beacon also uses SMS) but wants to drop Strava premium…