@Garmin:
I subscribed to your 945’s LTE service on December 11, 2021. Because of a bug in the Connect app during the subscription process, registration failed: I am paying, but the device has no LTE connection. The LTE subscription is not linked to my device, and there is no way for me to fix this.
I have been trying to get this resolved via Dutch customer support (email, phone), but that is getting absolutely nowhere. After about 10 emails and a phone call, I managed to get a link to a contact page for Garmin Services Billing that at first did not exist, and now has a Dutch phone number that cannot be reached.
So.
I am absolutely fed up with this. The amount of time and effort I have invested in this for the past 11 (!!!!) weeks is absolutely ridiculous. I've included detailed bug reports, instructions how to replicate the issue, and what not. All I am getting are canned responses.
Maybe posting this on a public forum finally gets your attention.
PLEASE:
Just cancel the subscription and refund my payments (3 months by now).
I bought this device specifically for the LTE service as an upgrade for a perfectly fine 745. That has been a huge €600,= mistake.
