Watch reboots when trying 'Add New' in the Watch face menu

On my FR 945 LTE (not in the Connect app), when i choose Watch Face and scroll down, I can choose 'Add New'.

Then I get the option of a digital and analog clock. So I pick one.

But then a downloaded watch face appears, with the menu (Layout, Data, Accent color etc.). When trying to select one of those options, the watch reboots.

Is this a known bug? (and is it going to be fixed?)

0 derek87 over 3 years ago

i think i saw this a while back and i can't remember what triggered it, but it seemed to have gone away. at the time i had attributed it to have a weird connect iq watch face installed...sorry i can't be of much more help, but i'd suggest rebooting the phone (Holding down power button for 60 seconds until it turns off and then powering it back up, and/or removing some connect iq watch faces (if you have any) in case that's a culprit.

(this was all with fW3.07... i haven't been bold enough to try the beta yet)

0 EdeB over 3 years ago in reply to derek87

Thanks! I'll give it a try tonight.

0 EdeB over 3 years ago in reply to EdeB

Tried removing some watch faces, only ones left are the ones I want to keep. But the problem remains. Maybe I'll try removing my favorites as well to see which one is the culprit.

0 derek87 over 3 years ago in reply to EdeB

did you try restarting/rebooting your phone?

0 EdeB over 3 years ago in reply to derek87

Yes, though the problem is on the watch itself. Also removed the other watchfaces via Garmin Connect, so they are really gone, and not under 'not installed'.

0 derek87 over 3 years ago in reply to EdeB

whoops. typo in my message. i meant to ask: did you reboot your watch?

0 EdeB over 3 years ago in reply to derek87

Also rebooted manually, besides the reboot caused by the problem.

0 derek87 over 3 years ago in reply to EdeB

bummer. hope you figure it out. like i said, i did see this once but i haven't encountered it in a while.

0 EdeB over 3 years ago in reply to derek87

Thanks for your replies!