After leaving the watch charging for a while connected to the USB port of a laptop, I noticed that the screen had frozen ((it showed the time when I had plugged it in and the seconds did not advance).
I unplugged it and forced it to turn off, leaving the light button pressed for 10 seconds. When I tried to start it up again, also with the light button, the Garmin logo of the triangle appears on the screen, but it doesn't move forward, it stays on that screen.
I have tried with the watch connected and with the watch disconnected, but the result is the same. I have also tried to do a master reset (pressing three buttons at the same time and releasing each one of them at a time), but it doesn't work either (I can't hear the beeps that should sound when I release the buttons).
Has anyone had the same problem recently?
Thank you very much!
PS. I bought the watch in December 2020.