wrong training load after edge 840 update

hi to all, I have fr 745 and an edge 840, both updated to last version, currently I log activities only with the edge, and every day the training load is reset to 0 (yesterday it was above 900) and also training status is reset every day to detraining. the only solution is to turn on the edge and synchronize it. do you have any idea why? Thanks

here are the screen

https://imgur.com/a/s0DxQzp

Top Replies

7306034 6 months ago +1

I have the same issue. After buying 840 my forrunner 745 does not sync training status. It last about a month. Garmin must be well aware of the issue and they seem to do nothing about it.
7306034 5 months ago in reply to 1289992 +1

Did you get any advise which devices are compatible with 840? it is a pitty Garmin does not have a courage to tell its users that 840 is not compatible with most of their existing smartwatches.

The incompatibility…

All Replies

0 7306034 6 months ago

I have the same issue. After buying 840 my forrunner 745 does not sync training status. It last about a month. Garmin must be well aware of the issue and they seem to do nothing about it.

0 7306034 6 months ago

The same issue here. After upgrading to 840 my forrunner 745 no longer syncs neither traning status nor training load

0 1289992 5 months ago

I have the same issue. I did not see your thread and created another one (forums.garmin.com/.../training-status-and-load-not-synced-between-edge-540-and-forerunner-745) that describes exactly the same issue. Very disappointing that they disable a feature that was once working. I also reached out to their support and just received a message, that my devices are not compatible, even though the feature was working before.

0 7306034 5 months ago in reply to 1289992

Did you get any advise which devices are compatible with 840? it is a pitty Garmin does not have a courage to tell its users that 840 is not compatible with most of their existing smartwatches.

The incompatibility seems to be curable with a software update.

I am very much disaapointed with Garmin. There is no progress and no official statement from Garmin

0 7306034 5 months ago in reply to 1289992

Interestingly my Forerunner 745 started to display traning status, load, load focus & traning status data from Edge 840 over the weekend. Thank you Garmin for making it working again after some time.