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Walking app not recording distance correctly

When I walk my dogs I use the Walk app on my 745, the watch sometimes drops the distance metric and does not resume it. When I log the walk and review it on my computer the GPS seems to have logged it all as I see an accurate plot of my walk on the map, but I have to manually adjust the distance if I want it reflected. This means I can never trust the distance the watch gives me.I assume there is a setting I have missed somewhere, since the GPS actually seems to have a good connection. Or am I missing anything?

Grateful for any advice

  • Experience the same issue on some runs. The map is correct, heart rate, time etc. but the distance randomly stops tracking and can’t be fixed by pausing and restarting. If I export the route I get the proper distance in Strava but all my splits are lost. Can’t figure it out as I had a GPS signal and the map is correct.