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Forerunner 745 watch not receiving auto update for software version 13

my watch is stuck at the old software version and is not automatically updating to the new version 13. Can someone please advise if I can get this.

Thanks.

0 S.M.R. over 1 year ago

There seem to be a number of comments in forum (255 955) on similar issue. It seems there is a generic problem that Garmin needs to solve.

0 BrijeshBhatha over 1 year ago

Thanks.

0 hwajan over 1 year ago in reply to S.M.R.

Mine is stucked at 10.40.

Already connected go garmin express and it is said " YOU ARE UPDATED"

any idea to solve this problem?

0 7916610 over 1 year ago

Any idea on when an update will come?
I have mine with 13.00 and since then I cannot use the GPS for running activities

0 maratonrunner over 1 year ago in reply to 7916610

7916610 said:
Any idea on when an update will come?
I have mine with 13.00 and since then I cannot use the GPS for running activities

Software version 13.00 is the latest.Why you cannot use the GPS for running activities?

0 7916610 over 1 year ago in reply to maratonrunner

Whenever I want to start an activity, the watch says it needs to reboot to use the GPS, it reboots and then, when I ask to start the running activity, back to the message it needs to reboot to use the GPS.

I have spent 30mins in reboots, so I end up running without the watch

0 maratonrunner over 1 year ago in reply to 7916610

I think you need contact local product support - if not done already.