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Sudden altitude drop during activity

During the activity, which is usually longer, appears a sudden drop or rise in altitude by tens to hundreds of meters.

This error appeared for the first time in software version 11. A problem that has been known for more than a year, and which Garmin unfortunately does not solve as it should. Otherwise, I cannot understand that a multinational company that wants to be a leader in this market segment is not able to remove an ordinary software error.

The only way to avoid this problem is to go back to version 10.

I want to ask when the problem will be solved, or whether it is possible to request a demages when one of the basic functions of the sportster does not work properly?

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