This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Radio (BLE/Ant) problem after update to FW 7.00

Hi support,

after the automatic overnight update from the almost-recent firmware (6.?) to the most recent firmware (7.00) I had some problems with the 'radio'-part of the watch with the 'first exercise'.

While running an excercise from Garmin Coach, listening via headphones (playing 192kbit MP3 to AfterShokz Aeropex) and simultaniously connected to the RD POD there were two times all 'radio-connections' went offline (meaning no data from the RD pod and no sound on the headphone). Reconnection manually (while running) didn't help. After a few minutes both connections 'magically' were working again. The same happened a few moments later.

Checkout training https://connect.garmin.com/modern/activity/8397516364, look at the RD POD graphs when the connections were lost and recovered. (11.20-14:44 and 17:42-21:06).

I remember having the same problem when updating before.

Greetings,

Dethmer.

0 dkupers over 3 years ago

Just to add: It was a one-time problem. After that run I rebooted the watch, and in subsequent runs the problem did not occur.