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Intensity minutes not changing anymore

I just found my 745 intensity minutes today is not increasing even I had activities.. and checked last a couple of days it's not increasing since 4/27, not sure if it's related to upgrading from 3.50 to 4.20.

Can anyone from Garmin help?

0 bpl1972 over 4 years ago

I have the same problem from 4/27. Zero intensity minutes after every run. I updated to 4.85 beta and yesterday I got 6 (34 minutes in zone 3) intensity minutes on a 18,4 km run. It is set by heart rate zones, zone 3 and 4.

I don't know if the beta software or the Garmin Connect iOS update gave me those minutes...

0 harryg over 4 years ago

The intensity minutes are changing for me on the watch and on the connect app. Only the website is not changing.

0 Zephillou over 4 years ago

Same issue... worked out pretty hard with intense intervals..the watch didnt pick it up (but the activitiy was recorded through 3rd party app that used my HRM)...

BPM didnt go above 120 according to the watch, while i was dying doing intervals in the 160-170 bpm range lol

Seems to be since i got the beta

0 Garmin-Brooks over 4 years ago in reply to Zephillou

Hello if you are on the beta software and are having issues, please email [email protected] and attach the completed form attached below. This way if there are any reported bugs we can fine tune them before the update goes live.

Feedback Reporting Form.doc

0 gozongzong over 4 years ago in reply to Garmin-Brooks

Thanks for response. I am using Version 4.20 not beta software.. any chance to look into this and fix? Looks several people got the same.

0 bpl1972 over 4 years ago

Same problem with 4.20 and 4.85b

0 harryg over 4 years ago in reply to Garmin-Brooks

Like other people mentioned, it has nothing to do with the beta but on the connect website the intensity minutes are not updating anymore. They are however updating (for me at least) on the watch and the app on the phone.