Audio prompt issues

I have the same problem as you: 745FR and new iPhone 12 Pro. If I connect the PowerBeats to the 745 I hear the warnings, but if I connect the 745 via bluetooth to the iPhone I don't hear them anymore.

I've written twice to technical support but they say it's the phone's fault. Strange, because I never had any problems with the 645. ‍♂️

Yes, quite frustrating, as we are expecting an upgrade with a new watch!

I tried several settings, in addition of course of disconnecting- reconnecting, restarting,..., but I cannot get any audio prompt , even on the phone, when no earphone is connected...

Do you still face the same issue?

Garmin-Brooks; any suggestions?

Thanks again.

Yes. I tried them all, I also wrote to Garmin saying it was the phone's fault (...). Then I also wrote on the Facebook group but nobody was able to solve the problem. We will have to wait for an update of the FR745, because the iOs has already  updated and nothing has changed. ‍♂️

Probably; I wonder if we are the only 2 with that issue; any one else?

Thanks.

Small update on this issue; I connected my airpods directly to the watch, had a run without my phone, and was getting the audio prompt in my airpods!

So the issue seems to be indeed the audio prompts sending to the phone.... 

(I have no issue of watch connecting with the phone, as the syncs are working perfectly).

Yes, of course, that’s how it works, I knew that and I told the Garmin technicians, but it doesn’t solve the problem.

The LAP warnings must read them on the iPhone, as with the old FR645.

Yes, exactly.

I received a Garmin - Brooks message on the issue, hope you received too.

No. I was told it was the iPhone’s fault. What did they say?

No answer yet, i sent the details requested. You were not contacted?