Battery drains and turning itself off during activity

2262198 1 month ago

Ever since recent updates my watch has done nothing but had problems with the battery draining like crazy and turning itself off during activities. I had to reset it the other week due to it turning itself off and was stuck on the triangle. I've had this watch 4 years. It shouldn't be a problem I'm not going to buy another. Got a big race coming up and quite sick of it now. Clearly a problem with the updates. As it was working fine.

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0 2262198 1 month ago

I also had the watch detect incident during being stood still at parkrun start. It doesn't allow me to reset using the light button as this triggers the assistance feature. There's clearly a bug in the updates that needs sorting out

0 6882781 1 month ago

I’ve been having same issues with battery life recently. I’ve only had this watch for two years, and it’s either a firmware bug or a dying battery. But two years is a very short lifespan for a watch.

I recommend completely turning off all sounds and vibrations during workouts—it will help extend the battery life.

0 2262198 1 month ago in reply to 6882781

I've only started having issues since updates last year, there was a software issue that clearly has not been fixed

0 flocsy🤠 1 month ago in reply to 2262198

Garmin add "stuff" in every quarter. Most of the stuff are new bugs with occasional "features" that nobody will use. But hey, you already paid 4 years ago! And the product manager can report that they added a new feature...

0 4101177 13 days ago

Same here...

0 2262198 12 days ago in reply to 4101177

Get onto garmin support, i ended up with a replacement as I had enough of it constantly turning off during activity and going from 100% to 85 just sat still. I got a new one and it had 86% battery from box. I then went for a run and it had gone down only 2% and it lasted me what it should do.

0 9528486 2 days ago

Same problem with both faster draining of battery and watch shutting off completely the past 2 days during a run. I'll call tech support and see what they say.

0 flocsy🤠 1 day ago in reply to 9528486

I can tell you, they'll tell you to do a factory reset...

0 9528486 1 day ago in reply to flocsy🤠

So far, so good with factory reset. I went out after I did it and did a short, but hard bike ride and everything was okay. Tomorrow I'm doing a long bike ride with a friend so that will be a better test.

0 4101177 1 day ago

I too did a factory reset, but that didn't solve it. At least not right away. One or two days later it ran down from 98% to 2% in 1½ day. That day I put my watch on the charger and then forgot about it. After some 4 hours it was at 100% (of course, but I never have it charging that long) and after that everything was back to normal. I now suspect that the issue was the power meter, not the battery or excessive power use.