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Bug with Backlight

Good morning

Garmin Forerunner 55, firmware: v8.02, GPS: v4.13, CIQ: v3.4.2, WHR: v5.02.00, ANT/BLE : v2.01, Sensor Hub: v24.13, Time Zone Map: v34.00, Polish language: v2.70

1. The watch on firmware v8.02 turns on by itself when the watch is turned off (randomly). Tried since v5.07 - still not fixed.

2. When moving on the "widgets" screens when hovering over the "heart rate" screen for 1 sec. lights up (watch set" buttons off" "wrist pulse OFF")

3. When swiping on the "widgets" screens, when hovering over "heart rate" the screen will light up (watch set" buttons off" "wrist heart rate ON")

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0 3458863 over 1 year ago

same problem. backlight comes on for less than a second every HR widget is involved. please fix garmin.

0 Tomasz over 1 year ago in reply to 3458863

I wrote a report to Garmin, but it ended up that Garmin wanted to exchange my watch for another one. Garmin strongly does not want to repair the software of watches, but plays in replacing watches.

0 7559199 over 1 year ago

Same problem. Have a solution or suggestions?

0 9385703 over 1 year ago

Same problem. I tried a complete factory reset, but that did not resolve the issue.

0 7559199 over 1 year ago in reply to 9385703

I also did a hard reset, it did not help. Garmin support unsubscribed as standard: wait for the firmware update. but will it?

0 Tomasz over 1 year ago

Firmware: v8.02, still the same error. Garmin has done nothing about it.