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Syncing doesn't update data in Connect Web and other woes

I just got a Samsung a52s and have been unaable to connect my FR55 to it, although it would connect to my OH's a20e.

Whilst troubleshooting and getting ready for a factory reset of my watch, I have discovered three things: After syncing with Connect Web, there are no daily data since1Ith Nov (day of last activity; although there is HR etc. data in the watch itself), the watch was also an hour behind time, and I seem to have no locations folder.

Problem is compounded by the fact I also finally allowed Express to updated itself today.

Should there be a Locations folder like I see there is for other models? (I'm thinking perhaps not).
What should I do if none of this works?Sleepy

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