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Forerunner 35 Corrupted File

ian-haych over 4 years ago

I am on my third straight device that keeps corrupting files.

Latest one is actually a replacement for this very reason, had it about a month and it's already done it twice

If anyone can fix this i'd be most grateful

Top Replies

+1 Former Member over 4 years ago

hi, sorry to hear about your mishap

while waiting for the repair report back here : long list

the amount of FIT files in the ACTIVITY folder on your watch
- (when folder contains many fit files time for a backup/clean operation)
the amount of FREE memory on your watch
- (when low FREE memory, check above and below answer)
are you a MAC user
- (empty BIN on device while connected)
was this activity with a long duration or distance compared to previous activities
- ( long ones use more memory )
was this activty with a pause somewhere during the activity
was your watch on auto pause
was the watch connected to a phone during the activity
what was your procedure stopping the activity
- did you stop and immediately pressed save
- or did you stop, paused and then pressed save

happy & safe sporting

0 ian-haych over 4 years ago in reply to Former Member

Actually there was only 2 other activities, i've had same issue on a previous F35 so i'm quite hot on deleting activities normally.

No phone attached during the activity, few pauses here and there - but no more so than usual (a fairly typical activity)

2 hours 30 minutes, standard for a Sunday really

Plenty of memory space, not a MAC user

Don't have AUTOPAUSE engaged, I do it myself - but as previously stated there were no more pauses than usual on this activity

+1 Former Member over 4 years ago in reply to ian-haych

thank you for the feedback...one more...stop & save procedure

would strongly suggest to call Garmin Support and let your mishap be added to a case or in a new case

happy & safe sporting

0 ian-haych over 4 years ago in reply to Former Member

When i stopped, saved straight away - no waiting.

File has worked a treat now, you absolute legend - thank you.

I''ve reported to Garmin a few times so hopefully looking to progress this soon.

Also used the file repair tool but I've only got the basis package that deletes GPRS

Again, thank you so much

0 Former Member over 4 years ago in reply to ian-haych

the one common handling is pausing the activity, be it auto or manual

would love to be in your physical condition

happy & safe sporting

0 ian-haych over 4 years ago in reply to Former Member

Ha ha, lockdown has done wonders for my mileage

Thanks buddy, take care.