VENU 3 onley blue triangel

4393457 2 months ago

HELP PLEASE mine venu 3 give onley a blue triangel and can't be resetten ore put down

0 6514230 2 months ago

Same here since yesterday

0 4378898 2 months ago

I have the same problem. I have not find any working solution.

Can't connect to Venu 3 with Garmin Express

0 6514230 2 months ago

Just spoken to Support team.

Try this

Press top button then it turn black screen.

Then

Press both top and bottom button.(Not the center)

1st vibration release top button (ONLY)

And wait till

2nd vibration release the bottom button.

The you shall need to sync and reconnect your phone again.

I can't test the result as my watch battery went low and I didn't bring my cable.

I can't confirm the result from the advise by Garmin support team.

Do up me after you try. TQ

0 BPF4 2 months ago

Garmin are aware of this problem and give advice on their page on how to reset the watch. https://support.garmin.com/en-GB/?productID=873008&tab=topics

It's an issue with the GPS cache and, so far, they don't have a fix.

Avoid using any APPs that require the GPS.

0 BPF4 2 months ago in reply to 4378898

I can confirm that the factory reset will unfreeze the watch.

Just don't use any Apps that use the GPS (for example the Golf App) until Garmin fix the problem. If you do use a GPS App the watch will freeze again and you will need to perform another reset.