FR265s doesn't record sleep data

Two days ago I replaced my battery draining FR245 with a FR265s. Everything works fine so far but now it was the second night without sleep data. HR worked fine during the night. Sleep mode and DND is active from 00:00 to 08:00. No energy saver. Most time I go to bed later and wake up later but at least for my FR245 it didn't matter. What's wrong with my watch?

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Carmen_F 1 month ago in reply to trux +1

No, there is no sleep data, no HRV data. HR data is fine. Meanwhile I did a restart (long press light button), so I'll see next night.

I'm also wondering why the altimeter is messed up. After installation…
Carmen_F 1 month ago +1

The factory reset solved the problem. In the morning the watch showed sleep data and HRV data.

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0 trux 1 month ago

Is the new watch set as your Primary Wearable Device?

0 Carmen_F 1 month ago in reply to trux

Yes, it is set as primary device. The FR245 is already swtched of. The night before it was still on but for the last night I switched it of. No luck.

0 trux 1 month ago in reply to Carmen_F

Is the sleep data visible directly on the watch, when you enter the Sleep widget?

0 Carmen_F 1 month ago in reply to trux

No, there is no sleep data, no HRV data. HR data is fine. Meanwhile I did a restart (long press light button), so I'll see next night.

I'm also wondering why the altimeter is messed up. After installation it showed -141m... Bremen is 11m... Did a calibration with GPS, 11m. Auto Calibration is activated. After my run over several bridges with elevation I had no changes in altitude and no stairs. Went upstairs in the house two times. Okay, at least 3 stairs (instead of 4). After the restart an hour ago the altimeter shows 55m... I'll see what happens after my afternoon walk.

0 Carmen_F 1 month ago

Still no luck after restart of the watch. No sleep data, no HRV. No I did a factory reset. That one where CIQ stuff and activities are kept. I'll see next night.

0 Carmen_F 1 month ago

The factory reset solved the problem. In the morning the watch showed sleep data and HRV data.