This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Notifications (iPhone) Alerts not vibrating but do show on the watch.

I have just got my 265S and set everything up, but having issues with notifications. I get the notifications on my watch but don't get a vibration (I have tone switched off) when anything is received. I have gone through all the instructions, spoken to Garmin but still not having any luck.
Has anyone else had this issue that can be of more help than Garmin were!

0 S.M.R. over 1 year ago

on The App:

Select the device

Notifications and Alerts:

Smart Notifications:

General Use:Do you have vibration on there under the applicable areas?

0 6645655 over 1 year ago in reply to S.M.R.

Yes, I have checked that so many times as it's the first thing that anyone says to check. I have also checked on the watch itself that it matches what the app says.

0 6645655 over 1 year ago

I have now done a full reset and still no luck. Only notifications won't vibrate. Everything else that should does.

0 S.M.R. over 1 year ago in reply to 6645655

Strange , on my 965 it works

0 S.M.R. over 1 year ago in reply to S.M.R.

Have you tried this:

1. forget the device from BT on phone

2. Delete GC app from phone

3. Soft reset on device

4. Soft reset on phone

5. Reinstall GC app and sign in

6. Re-pair watch with phone and GC app

Helped when I had some BT issues (iOS) , worth a try

0 6645655 over 1 year ago in reply to S.M.R.

All vibration alerts for general and during activity were on.

I did a hard reset and deleted the GC app and reinstalled all. Still did not work. I then changed the notifications to tone and vibe (which is not what I want, I only want vibration) and they work. I am now going to take the tone setting off and see if that affects notifications again.

0 S.M.R. over 1 year ago in reply to 6645655

Oh what fun !