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URGENT!! Software v19.13 bugs

Weight and height has been updated itselves..

Spotify does not sync anymore..

Heat rate missing..

Body battery missing..

  • 1. This is a beta so suggest you report in the beta forum.

    https://forums.garmin.com/beta-program/forerunner-265-series/

    2. Have you looked at all the sensor data to ensure they are not 0.0.0 as sometime seems to be happening. If so you need to speak to support I believe to rectify this.

    3. Also try a soft reset after the updated (hold in power button until shutdown and then restart after say 15 secs)

    I have a 965 and I don't have the issues with 19.13 you mention (I don't use Spotify so cannot comment on that)

  • I can report the same issues on a FR 255 (without music): Heartrate is working, but no stress levels, step count and consequently false body battery - sleep reports... It all started since 19.13. rebooting the device didn't help.

  • I can report the same issues on a FR 255 (without music): Heartrate is working, but no stress levels, step count and consequently false body battery - sleep reports... It all started since 19.13. rebooting the device didn't help.

  • I have bugs with my HR-Monitor when connected via ANT+ it looses connection every 5-10 seconds. Via bluetooth its fine