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Forerunner 265s (5 weeks since initial purchase) does not record correct elevation

My Forerunner 265s has not been able to record elevation for the past 3 weeks. My first several runs with the watch correctly got elevation but lately, it has not been able to. Today, I did a trail run totaling ~1000ft of elevation but the watch recorded "--". Here's what Garmin Connect sees: 

I just did a factory reset and will do a run soon to see if that fixes anything. Is there anything else I can do to possibly check for why this is happening or how to fix it? 

(Forerunner 265s software version 16.17- I guess I'm also waiting for the new update to roll out to me)