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No elevation data shown / recorded anymore during my runs

Hey!

Since a couple of weeks, my watch doesn't record any elevation data anymore. In the activity summary, it is shown like this:

Also in the Connect App and on the website theres no more elevation data visible:

I didn't change any settings, does anyone have the same issue?? I'm using the latest firmware 4.19.

Thanks for your help!!

0 Former Member over 1 year ago

Try upgrading to the new beta?

0 Former Member over 1 year ago

Mine is showing after I upgraded to beta...

0 Marc over 1 year ago in reply to Former Member

Did it show before you updated to the beta? Im not sure if i want a beta on my daily driver...

0 Former Member over 1 year ago in reply to Marc

Yes, it did but there is a variance in elevation values since the beta update.

Btw which gps settings do u use while running, I suggest using All+Multiband for accuracy!

0 Marc over 1 year ago in reply to Former Member

Thanks for the information. Beta is not an option right now for me as I’m having some important events ahead. I still hope Garmin can help me?? Or at least tell me it's a known issue??

Using "Auto Select" as GPS setting

0 S.M.R. over 1 year ago

Have you done a soft reset ?

0 Marc over 1 year ago in reply to S.M.R.

Just now, will go for a run soon to check it out...Thanks!

0 Former Member over 1 year ago in reply to Marc

try All+Multiband, may be higher accuracy might give u a better result...

0 Former Member over 1 year ago in reply to Marc

this is yesterday's, I use All+Multiband every time.

0 Marc over 1 year ago

Since a couple of runs it works again...probably the rest did it. Thanks for your support!