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Regarding my question about ANY key-press unlocking the FR265 and FR965

I posted this question as a bug:

https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-265-series/331013/watch-unlocks-when-any-key-is-held-down---any-way-to-disable-this-behavior

The admin locked the thread, saying it's not a bug, but a "new feature".

THIS thread is a request to the Garmin community at large - how do people feel about Garmin's decision to allow ANY key press to unlock a device, as opposed to the lock/unlock key combination the user has set?

Using ANY key to unlock means that the device WILL unlock itself when in use in, eg. skiing (because the buttons knock against gloves and jacket cuffs) - this has happened OVER AND OVER to me when this was the default behavior in the FR745 and Epix. Garmin changed this to work properly in those models - that is, you have to use the same lock/unlock key combination to unlock the device.

Am I crazy thinking that changing this behavior in the newer models so that ANY key unlocks the device is a REALLY BAD IDEA?

How can anybody who has ever used these watches think this is a good design change?

Opinions?

MODS / ADMINS : PLEASE DO NOT LOCK THIS THREAD. IT WILL PROVIDE VALUABLE INFORMATION TO USERS AND TO GARMIN DESIGNERS/DEVELOPERS!

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0 Former Member over 2 years ago

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0 tinkertoy over 2 years ago in reply to Former Member

... which I did, but still - it's like a car manufacturer forcing the emergency break to unlock when you turn the car on (or use any console control); seems idiotic that Garmin designers wouldn't realize that. :-/

0 Former Member over 2 years ago in reply to tinkertoy

[deleted]

0 tinkertoy over 2 years ago in reply to Former Member

As a software developer, if I saw something strongly worded with a good analogy directed by a user at a product I had worked on, it would definitely make me think about it, might even advocate for it. So... how do you know that no Garmin developer or manager ever reads these comments, so that any comment here would make no difference?

How do you know that for sure? I know that I've definitely paid attention to customer reports and comments when working on a product with a lot of public visibility.

- Tim

0 Former Member over 2 years ago in reply to tinkertoy

[deleted]

0 tinkertoy over 2 years ago in reply to Former Member

I'll just cross my fingers I guess. :-/

0 tinkertoy over 2 years ago in reply to Former Member

Garmin support replied:

"Yes, I was actually going to reach out to you this morning and just saw this email. I did get a final response on the ticket that this is indeed a design change and it is functioning correctly. Please do submit th feedback."

... so back the watch goes to Garmin. I can't use a watch that unlocks at random times. :-(

0 Former Member over 2 years ago in reply to tinkertoy

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0 tinkertoy over 2 years ago in reply to Former Member

I told support that a compromise would be a setting to "unlock with any key / unlock with selected hotkey" if there are people who want both possibilities.

Annoying about the repeating history. :-/