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Longest run after every run

Purchased the 265 and absolutely love it. My problem is though after every run my watch pings with a message that I’ve just had a longest run. After every run. Seems to forget my previous runs.

I’ve taken the advice to accept all my records on Garmin connect. But there is no option to accept my longest run on there?

0 Garmin-Sierra over 1 year ago

LlyrGrav,

Please review How Do I Manage My Personal Records in Garmin Connect?

If this does not resolve or answer your question, may I have permission to view your Connect account?

0 LlyrGrav over 1 year ago in reply to Garmin-Sierra

Yes you may have access. It still isn’t resolved.

0 LlyrGrav over 1 year ago in reply to Garmin-Sierra

Evening this still isn’t resolved. What do you need from myself?

0 Garmin-Sierra over 1 year ago in reply to LlyrGrav

I'm sorry that I missed your response to my original comment! I'll need to gather a few pieces of information from you. May I have permission to reach out via email, and view your Connect account?

0 LlyrGrav over 1 year ago in reply to Garmin-Sierra

Yes of course. How can I send you my email?

0 Etupes25 over 1 year ago

Try this. Go to Garmin Connect on the web. Click on "Personal Records" towards the bottom of the left navigation panel. When the personal records page shows up, click on "customize list". Make sure that every record type is checked.