My Garmin Fitness Device Is Taking A Long Time To Acquire A Satellite Signal

I’ve synced it to WiFi but it hasn’t fixed the issue. I’ve turned it off and back on. It takes 15 minutes to get the gps connection. I live in nyc. I’m not near a heavily wooded area. What do I do ?

0 flocsy🤠 13 days ago

support.garmin.com/.../

0 laurens111 12 days ago in reply to flocsy🤠

I don't live in a heavily wooded area, I synced which should download any software updates without connecting to the Garmin app. What else could I be doing? It doesn't list anything else.

0 flocsy🤠 12 days ago in reply to laurens111

Did you check EPO or CPE Status?

0 laurens111 11 days ago in reply to flocsy🤠

I'm not sure about EPO or CPE but I know that I'm on software version 13.7

0 flocsy🤠 11 days ago in reply to laurens111

That is irrelevant, you need to check the ephemeral / EPO / CPE. If it's outdated and not "current", then that's the root cause

0 laurens111 11 days ago in reply to flocsy🤠

I just checked. It says that it's current

0 flocsy🤠 11 days ago in reply to laurens111

Then use your warranty or if you don't have then contact Garmin. Sounds like a faulty unit