Garmin 235- Tried a list of fixes, still no audio

My Garmin 235 (Software Version 8.20) was humming along very nicely. Before every run always sync my watch to the Connect app. While running I was getting audio updates for pace, distance and heart rate. Suddenly – I don’t know why – all of these audio updates stopped. Nothing. Here is what I have tried:

On the Connect app, More > Garmin Devices > Forerunner 235 > Device Settings > Audio Prompts, set to On, Lap alerts switched to on, Current Pace or Speed gets a check mark, Heart Rate gets a check mark. I have adjusted the volume of the phone – I listen to audio books when I run and Audible is running fine.

On the Garmin 235, Acitivity Settings > Alerts > Distance (it says “Every 0.50 mi” – I do not know how to change this to 1 mi). Heart Rate (it doesn’t say on or off, rather 91 bpm.), It says Pace says 9:00 /mi.

 On the Garmin 235, Settings > Activity Tracking, Status On.

 I have re-started my iPhone. No change. I connected the Garmin watch directly to my laptop. No change.

 The only other choice might be to restart the watch, but that, of course, will erase all the settings. Not really something I want to try, concerned I will not get all the settings back correctly. And I have downloaded a watch face I really like, but can't remember what it's called. So I might lose that. But will restart if there are no more options.

 Does anyone have any suggestions? Thank you for any and all help. 

  • I’ve been having the same issue. And did everything you did. Garmin reps suggested (if you have an iPhone) to try Settings > Connect > Notifications > Immediate Delivery is checked. Also, another rep suggested on iPhone, Settings > Bluetooth > Forerunner > Connected > i (information) > Forget this Device > Forget Device > enter code to connect. These might work for you. They did not work for me. If still not working for you call Garmin tech help 800-800-1020.