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After saving last activity, suddenly all data erased and language is changed to English. No other languages than English on FR245 are available to change.

I have the following problem with my Garmin Forerunner 245.

After my last (running)activity today (december 3, 2023) I have saved this activity at my Forerunner 245 (FR245) watch as usualy.
Direct after saving this activity all of my data are erased at the FR245. Also I saw the 'language' was suddenly changed now from Dutch (Nederlands) to English. When I would try to change this back to Dutch (Nederlands) it was unpossible. English was the only available language to choose.

I choose for a totall reset (system+data) at my FR245. After this reset I have paired (bluetooth) the watch with the smartphone (Garmin Connect App) again. Ather that also now no other languages than English (only) on my FR245 are unavailable.

I have saved the Garmin Connecty (at smartphone) logging of the faillure during device synchronization. But at this logging report I can't recognise the exact failure. And I don't know how to fix the problem now.

So what to do now? If possible I want my last good working settings back at my FR245. And how can I change the language now there are no other languages are available on my FR245?
Please help!!!

Regards, Robert W.
(The Netherlands)

  • The problem has just been solved!!!

    After syncronization with Garmin Express (Windows computer) the language has changed to 'Nederlands'.
    From now the FR245 is working correctly! Thanks Meline (Garmin Support Team) for support!

    Robert W., d.d. 05-DEC-2023