To Garmin support/engineers,
I have Garmin forerunner 245 music watch and I have to admit it is a really good running watch and it is my every day buddy.
But feeding this buddy with "Charge" is always a nightmare after 1+ year of use. I am really frustrated with the charging problem with Garmin charging pins.
- I have tried multiple charging cables and it did not helped
After searching about this issue, I have seen many people complaining about the same issue. And officially you have page about cleaning the "rust" in garmin charging spot(https://support.garmin.com/en-US/?faq=pVTReaJt0Q5FfLf9AjxGY7).
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This is what the process I have to do for each charge in every few days
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- Wash the watch after every run and pat dry
- When charge is out,
1. Connect to the charger - as usual it wont work(trying my luck every day)
2. I have a Garmin watch cleaner tooth brush - rub the charging points with this brush for several minutes - Try again ==> if luck is there, it will work, but you have to be very careful about keeping the watch in the table. Anything can happen when you keep the watch down, be prepare to do the activities again
3. None of the above works, I have bought Alcohol cleaning liquid just for Garmin watch. Put little bit of alcohol liquid in you Garmin Tooth brush and rub the charging point for several minutes and try again ==> This worked today, not sure when this solution stops working.
4. If None of the above work, then "throw the watch in the Garbage and say bye bye to "Awesome Running watch with horrible charging design"
Question to Garmin team ?????????To
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- Do you want your customers to do all these to use the watch OR get frustrated by this horrible charging problem every time and move on to different watch?
- If we have to do this painful process for every time for charging, do you think the user will enjoy using the watch?
Hope someone will read this thread and take it to garmin engineering team as a loyal feedback from a frustrated user. Once Garmin forerunner watch is amazing, but the charging sucks.
Thank you!