This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Forerunner 245 data contradicting itself in multiple places

Hi everyone!

My Garmin Forerunner 245 seems to have corrupted data.

  1. Today I went for a 9km run, and when I view this run's activity page, it correctly shows, that during that run I burned 603 active calories (and 100 resting). At the same time, in the daily stats for calories it shows, that today I burned only 476 active calories.
  2. When I view the activity page of this today's run, the graphs for the HR, Elevation, etc. look definitely wrong showing constant values - a straight line - for 99% of the run's duration.
  3. When I view the Steps data for today, it correctly shows, that I did around 15000 steps on the graph, but the number it presents as a total step count is just 9471 steps and the total distance is 7.8km, which is obviously wrong and the run's data is showing the correct distance of 9km.
  4. The device shows, that this week I ran 9.2km, while it has data and shows it on two runs during this week: 9.16km (today - Saturday) and 9.05km (Wednesday).

I deleted the today's running activity from the web version of Connect and then imported the relevant file manually from the device, but it didn't change anything.

Can someone please explain what's going on and how can it be fixed?