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245 Music - Screen Glitches

I’ve seen a similar post on the 255 forum about graphical artefacts and glitches.

I am having a similar issue on my fairly new 245 Music.

It can be cleared by changing screens but then will come back later on - sometimes quickly sometimes I don’t notice it for a few hours.
I have tried powering on and off but it still happens.

I’ve attached some screenshots below.

keen to know if this is a know issue which will be addressed via firmware updates in future. Happy for Garmin support to contact me directly if needed. I’m based in UK

Top Replies

Gribbon over 2 years ago +1 verified

Watch replaced and used over the weekend - no repeat of the issue, so must have been a problem with the device.

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0 Gribbon over 2 years ago

I spoke with support who said its not a known issue and I should exchange. I have been back to the retailer to swap the device and have a new one. No issue so far within the first hour - currently updating to the latest version and will report back.

+1 Gribbon over 2 years ago

Watch replaced and used over the weekend - no repeat of the issue, so must have been a problem with the device.

0 Ald_Latumahina over 2 years ago in reply to Gribbon

I'm having the same issue, but only recently (By recent, I meant 2-3 months ago as I haven't been running). I'm thinking it might be a firmware issue because I've had my 245 since Oct '19 and have never had this issue before.