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Airpods do not connect anymore with 245 music

Hi there,

yesterday I managed to connect my airpods, but later I removed them and now I cannot connect any airpods. The watch find them but cant connect. Is there something in the watch settings I did by mistake

thank you

  • Hi there,

    yesterday I managed to connect my airpods, but later I removed them and now I cannot connect any airpods. The watch find them but cant connect. Is there something in the watch settings I did by mistake

    thank you

    Hello! Do you have the airpods connected to your phone as well? Can I have you make sure they are not paired with any other device then perform a hard reset on the watch. 

    To perform a hard reset, press and hold the power button (top left) on your watch.  Ignore the "Power Off" question on your watch, just continue holding the power button pressed down until the screen goes blank.  Once this occurs, you may release the button.  Allow the watch to sit powered off for a full minute, then you may power it back on by pressing and releasing the power button. Once back on, please try to re-pair the watch and airpods. Let me know if this doesn't help.

  • Thank you, it worked! looks like all other devices, switch off and on :). 

    Should I have more questions, I will come back, good day!

  • Thank you, it worked! looks like all other devices, switch off and on :). 

    Should I have more questions, I will come back, good day!

    Great, glad to hear it!