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unable to manually update firmware

altgeezer
over 2 years ago

I manually updated the firmware on my FR 245 to 4.40 in Jan. 2020.  I downloaded the latest firmware and copied GUPDATE.GCD to /GARMIN, but when I disconnect the watch, it does not update so I'm still on ver 4.40.  What should I try to manually update from 4.40?

  • 0 over 2 years ago

    Do you by any chance have the APAC instead of the ROW version of the watch?

  • 0 over 2 years ago in reply to Garminion

    not sure.  searching for APAC and ROW: users say to look on box for part number and languages.  languages on my box are: english, french, spanish.  number on box is: 010-02120-00 - not sure if that is 'part number.' The unit ID on watch is: 3320723813

  • 0 over 2 years ago in reply to altgeezer

    Looks to be a ROW model. I take it you are trying to update to the 8.02 beta? Have you tried updating to the latest stable version either via connect or express?

  • 0 over 2 years ago in reply to Garminion

    I'm on Linux, so need to update manually. Can I update to latest stable manually?

  • 0 over 2 years ago in reply to altgeezer

    If you own a smartphone running either Android or iOS you can use connect. Another option is to try install express on Linux (using Wine) by following this guide. I'm not aware of a direct download link for the latest stable.

  • 0 over 2 years ago in reply to Garminion

    I have the Connect App and I have Auto Update enabled - but have never received an update - it just seems to update my Apps and sync Activity Data, not the device software. Is there a way to force a manual firmware update on the Connect app?

  • 0 over 2 years ago in reply to altgeezer

    Do have "Auto Update" enabled on your watch? If updating via connect doesn't work then you can either try installing express or you can install Windows or macOS in a VM (My prefered choice, since i don't like Wine) Another option (Even less favorable) is to using a friends computer. Last but not least you can contact Garmin Support and ask them to send you the files.

  • 0 over 2 years ago in reply to Garminion

    thank you Garminion.  my windows VM is XP, so not new enough.  I'd rather not mess with wine so I requested some previous firmware versions from Garmin via email.  I hope the update from firmware 4.40 to the most recent is too big a jump and some older updates will help me 'bridge' to the most recent firmware.

  • 0 over 2 years ago in reply to Garminion

    Garmin responded to my email requesting older firmware, they said to use Garmin Express.  I explained a second time that I'm on linux and do not have access to Windows, they responded back and said to use Garmin Express, I responded back again saying I could not use Garmin Express.  Garmin rep responded back again and said to use Garmin Express. 

    It's like they don't even read my emails - it was an individual responding, not a Bot.  very frustrating.

  • 0 over 2 years ago in reply to altgeezer

    Sorry to hear that. Perhaps one of the mods here can help? @ Garmin-Dan, Garmin-Brooks