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245 did not track my pace during run.

I went for a run today and everything started normally. At mile 1 it showed me my time and pace for the mile. I picked up my pace during mile 2 and looked at my watch to see it, but it was not recording my pace at all. When I saved my run, Garmin Connect has my time/distance and splits, but no pacing data at all. Other than pushing the button to start my run and then stop it, I didn't touch my watch. Any ideas?

Top Replies

FriendlessPete over 2 years ago +1

Same here my 245 isn’t tracking my pace. I have to shut down the watch and try again.

All Replies

0 tryvial over 2 years ago

same problem here. And it started after update to 7.2 firmware

0 4amigosandpuppies over 2 years ago

Same here. Happened on the beta, looks like still there. I stop the session, hard power off, restart and seems fine after that. Happens pretty regularly with this release( and the beta)

0 LDec over 2 years ago

I had the same problem today. I hope they will fix this issue with an update.

0 ContraryMary over 2 years ago

I've had the same problem recently. Agree it seemed to start after the 7.2 update.

0 1689555 over 2 years ago

I have this same issue -- the support person let me know that this is caused by a software issue and they are investigating it. I had to hard power off (holding top left button for thirty seconds) for it to go away. I still don't have the ability to calibrate treadmill runs (that also goes away when this bug occurs) but atleast distance is counted.

0 LDec over 2 years ago in reply to 1689555

Hello! *1689555* Please, let me know, wich treadmill you use with your Garmin? I have a Sole F3 and can't manage to pair it with my Garmin. If someday I would like to buy another treadmill I want to be sure it will be compatible with my Garmin F245. Thank you!

0 Edoardo Tassinari over 2 years ago

same problem with 7.2 firmware!

0 Gusta_HR over 2 years ago

Same problem here. But I notice that problem is related with pool swim too. Acellero meter sensor stop working. After soft restart everything is fine. BUT I DID'NT PAY 250€ FOR WATCH WHICH YOU HAVE TO RESTART TO GET WORKIN!

Is there posibilites to rollback firmware back to old version?

0 markrobertburns over 2 years ago

I noticed this on a walk this morning. I was walking along and suddenly the pace was blank. I kept getting distance.

When I open on the app, I see no pace for the last 2 minutes or so of my walk.

0 markrobertburns over 2 years ago

I noticed this on a walk this morning. I was walking along and suddenly the pace was blank. I kept getting distance.

When I open on the app, I see no pace for the last 2 minutes or so of my walk.