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reboot loop after upgrade to 7.20

After the upgrade to 7.20 was shown, the watch installed the update (or seemed to have it installed), then it rebooted. The blue triangle shows, and for a short moment, the gear icon shows, like it is finalising the upgrade, but it returns to the blue triangle. This is going on for a while.

When trying to power it off (15 sec press of the light) and powering it on again, it stays the same. Is there a way out of this boot loop?

0 ipowyourface over 4 years ago

Were you able to boot properly? If now try the following:

Method 1. Through hardware key sequence in boot time
1. Press and hold LAP/BACK button. Keep it pressed, and;
2. Press for few seconds LIGHT button to turn watch on;
3. When you see menu "Clean user data: Yes / No?" release LAP/BACK button;
4. Now you can choose correct option (choose "No" and you will cancel reset!), choose "Yes" and clear all user data, if you wish.

Method 2. Another hardware key sequence at boot time
1. Press and release LIGHT (POWER) button, so watch enters boot sequence;
2. When Garmin LOGO appears, press and hold START + BACK both (those two, on right side);
3. On first beep release START;
4. On second beep release BACK.

0 dom over 4 years ago

My "upgrade" to 7.20 was very mysterious, nothing seemed to sync, no reboot, no install screen on the watch, just a message saying software updated to 7.20.

I rebooted just to see if this would prompt anything but it didn't. The system screen confirms version as 7.20.

One thought that occurs is that I was using the latest beta so maybe this is identical to the released 7.20

0 3063230 over 4 years ago in reply to ipowyourface

Unfortunately none of these methods worked. The watch has been returned for repair.