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Watch connected with heart rate band doesn't track steps

My run recorded with distance, but 0 steps (so no stridelength etc. and no result for VO2max). I think it's because of using a heart rate monitor from polar for the first time (testing it out). It was an easy connection to my watch (FR 245), but clearly stopped some functions of the watch itself. Someone with similar experience?

(also my run doesn't count in the training minutes tracker... I find it all very weird)

0 Garmin-Brooks over 4 years ago

Hello Emma, what model of Polar heart rate strap are you using?

Some general troubleshooting, if you remove the strap, then soft reset the watch, then go for a short 2-3 minute run do you get steps/stride length?

If you do receive the metrics, pair the strap again, run our little test again, and see if we get the metrics.