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Bluetooth music connection issues

5162198
over 4 years ago

Hi all,

I've been a Forerunner 245M user for almost 2 years and never had any problems with my bluetooth connection while running. Nowadays my bluetooth connection is horrible, it stutters a lot and listening to music is unbearable while running outdoors (indoors everything is fine). First I thought my Redmi airdots where broken but I have tried a lot of different buds and they all stutter. Is my device broken or? I saw someone suggesting to wear my watch on my right wrist and this seems to work but I don't feel like wearing it to my right wrist, especially since it worked flawless before..

Is there a solution for this problem?

Software version 6.20 (7ae543d)

Tested buds:

- Redmi Airdots 2 (Not working)
- Samsung Bud+ (Not working)
- Jabra 65T (Not working
- JBL Free 2 (Not working) 
- Apple Airpods (Not working)
- JBL Reflect Mini (Not working) 

Strange thing is that the Apple & JBL Reflect mini will play flawless if you only connect 1 (left) bud and as soon as you connect the right bud the stutter begins.. 

I'm really annoyed and hopefully Garmin has a solution. 

  • 0 over 2 years ago in reply to 2437633

    Still having the same issue with the music/bluetooth cutting out with the watch on my left hand where the ear bud receiver is in the right earbud.  That was with multiple pairs of Jabra 65 and 75t headphones. Just upgraded to Jabra Elite 7 active which have receivers in both earbuds and the issue is mostly resolved.

  • 0 over 2 years ago in reply to 2437633

    I also switched buds.  I got the Bose Sport buds and also did a complete reset of my watch and I've had zero issues so far after about a month.  I am however still wearing it on my right arm.  I actually got used to it that way while trying to figure this thing out and now I prefer it lol!