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Bluetooth dropouts True Wireless Buds

4609237
over 4 years ago

Hi,

I have been searching true wireless earbuds for my running activities. They have to fit and don't fall out, have good battery life and sound at least ok. I tried many earbuds in all price ranges, but none of them fitted my ears trying out different ear tips and wings...

Then I tried the newly released JBL reflect mini nc and they seemed to be perfect. Great sound, awesome fit and good battery life. They are quiet small and I like the look as they don't stick out of my ears too much.

Now comes the caveat: They connect to my forerunner 245M without issues but then I get audio dropouts frequently. Every 3-5 minutes the sound is gone for about a second and then comes back again. Annoying as ***. Jbl claims that their earbuds are not developed for this use case and they have issues with garmin watches for a longer period of time. It might be possible that they push an update to improve but not guaranteed.

As this earbud thing is plaguing me for weeks now I am really frustrated. Might there be the possibility that Garmin will improve on that from their side via an software update?

If not I only have 2 choices: Either live with it and use my phone in the pocket during running or send the buds back to go on another search for new ones...

Greetings

Alex

  • 0 over 4 years ago

    Hi Alex,

    Do you have an update on this?

    Gr, Rene

  • 0 over 4 years ago in reply to Rene

    Hi, there was no solution to this problem. I had to send them back. Got the Samsung Galaxy Buds Live and have no issues at all. Same with the Galaxy Buds Plus. They seem to be pretty stable with the watch.

    Gr, Alex

  • 0 over 3 years ago in reply to 4609237

    I bought these jbl buds and have the same problem within my Garmin Fenix 6 when go out to outdoors ctivities.

    any updates regarding the solution?

  • 0 over 2 years ago

    Hi guys, I've just bought this earbuds and I have experienced something similar. I dived online for some answers and found somewhere a list of possible reasons for this behavior. I have an old reflect contour and It works GREAT with my Vivoactive 4. So I changed the watch to my right wrist and the dropouts vanished. The reasonable explanation is that during outdoors activities, there are no "walls" to reflect the signal back to the right earpiece... Wearing It in the right wrist solved It for me... A brand new set of earbuds (2021) projected for 1 wrist position only... JBL needs to review its concept of True Wireless...