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Calories Not Showing on CIQ Watch Faces 5.20

If you are using a connect iq watch face and have downloaded version 5.20 please @ me, and I can get you added to the ticket that we have created.

Top Replies

Garmin-Brooks over 4 years ago +8 suggested

UPDATE:

We have an update in the pipeline to resolve the issue, more information on the update as it approaches, anticipated timeline of early to mid November pending testing, but we do have an anticipated…
plumkalu over 4 years ago +4

Hey Garmin-Brooks,

i have this issue on my FR245M after I installed firmware 5.20. tried multiple watch faces and all have same issue.

Please let me know if more details are needed.

Cheers in advance
newcourt14 over 4 years ago +2

I also have this issue, please add me to the ticket.

All Replies

0 5254299 over 4 years ago

Yep, same problem for me whereby the calories will not show on the watch face, but also having some bugs with the stress widget I have noticed too. Basically the data just disappears somedays and doesn't show the stress score previously for that day or whatever. It does still upload the data correctly to the connect app though I think.

0 1644818 over 4 years ago

hi brooks...i have the same issue: no calories on non-pre installed watchface.

0 2919432 over 4 years ago

Yes i have the same problem even with 5.30 version, installed right now.

0 1835780 over 4 years ago

Hi, also have this issue Garmin-Brooks

0 Krzysztof Nowicki over 4 years ago

I'm seeing the same problem. I'm using Gearmin and what I have noticed, is that when I display the calories on the 7-day graph, the values for all past days do show up, but the value for the current day is always 0.

0 5871160 over 4 years ago

Hey Garmin-Brooks I've got exactly the same issue.

0 YeyoGS over 4 years ago

I have this issue too Garmin-Brooks calories staying at 0

+1 Garmin-Brooks over 4 years ago

UPDATE:

We have an update in the pipeline to resolve the issue, more information on the update as it approaches, anticipated timeline of early to mid November pending testing, but we do have an anticipated resolution timeline at this point.

0 Roan123 over 4 years ago in reply to Garmin-Brooks

Good to hear! Thanks already!

+1 8160818 over 4 years ago

Hi! Same issue here!