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FR245 Music HR, Stress, Respiration, Body Battery and Pulse OX all not working

Hi all,

I've had intermittent issues with this watch reading HR and the other health stats that use the Sensor since purchasing in mid August. However, for a week now I haven't been able to get a reading of any kind.

I noticed previously that turning Pulse OX off had allowed for the HR, Body Battery, Stress and Respiration to work more consistently. Last week I tried using the Pulse OX again. Big mistake as now I can't get any readings.

I did find that I can momentarily get the Sensor lights to light up green if I try a Manual Pulse OX reading with my finger a half inch from the sensor, but once I go to place the watch on my wrist, the readings cease. 

From reading other threads, it looks like this is a widespread issue. Has anybody had any issues similar and found a solution? Its frustrating not being able to use all the bells and whistles that this watch is supposed to have. I'm hoping that a software update in the future provides some help to this issue.

Best