Hello,
I just bought the FR245M and configured everything. Unfortunately, the Spotify App is not working. I can open it and browse through the playlists of my Spotify-Account (which, of course, is premium). The error happens when I try to download a playlist. It starts to look for a WiFi-Network and then reports "No Connection" (in German "Keine Internetverbindung") after about 10 seconds. Obviously the watch already was connected to the internet, because I could browse through the Playlists and even load the covers.
Here are a few additional information:
- Software: 4.40 (01d52e3). Updated everything through Garmin Express.
- I tried it with my home network (private, WPA2) and the Hotspot of my Huawei P30 Pro (also secured). Both didn't work. I configured them through the Garmin Connect app and the watch itself. Both times, I had positive connection tests.
- My internet provider is Vodafone (Germany) with their own router. There were some posts saying that this could be a relevant factor.
- It doesn't matter if the Playlist I try to download is big or small. Nothing works.
- Syncing via wifi doesn't work either (only via Bluetooth).
- Of course I tried all the basic kinds of troubleshooting (re-install Spotify, restart watch, factory settings, etc.): nothing worked
As I scroll through the forum and the Google results, I see that this problems exists since months. Some of the posts are 8-9 months. It's sad to see that garmin doesn't seem to be able to fix this problem. This is my first Garmin. I paid the extra amount of money to get the music function - exactly the one thing that is not working. If there is no fix within the next month, I'm going to return the watch and switch brands.
Please, Garmin, tell me what to do to use Spotify properly.
Thank you very much in advance
Best regards
