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White patch on screen Dead Pixels Forerunner 245

2504670
over 5 years ago

Dear Sir

My 245 Garmin fore runner developed dead pixels.

Only 5 months ago I purchased it from Malaysia.

I am in India rt now. Hope to see solution soon.

+91 7733007012

Regards

  • 0 over 5 years ago

    You're asking in the wrong place. This is a user-to-user forum, and no one here can help you. You have to contact garmin support directly, and they'll tell you how to proceed.

  • Former Member
    0 Former Member over 5 years ago

    I am from India. I purchased forerunner 245 music 6 month back online from PayTm. 

    Same White patch 5mm X 5mm. No other color it changes to.

    I spoke to Gatmin India customer care. They will replace it after lockdown is finished.

  • 0 over 3 years ago

    same problem after 1 year of continuous use. Shipped today for RMA, and it seems there is a dedicated page for that a Garmin's Online Exchange for the Forerunner 245

  • 0 over 2 years ago

    I have exactly the same issue of dead pixels ... TWICE! ... first time was several months of use ...  Forerunner 245 was replaced ... now again exact same place [just in from backlight button] ... after just over 12 months of use. This is clearly a latent design issue ... I now awaiting [again] on Garmin's response.