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Forerunner 245 frozen - after restart it stays on the triangle

Dear,

I woke up this morning and my Forerunner 245 was frozen and giving me the time as 00:00. After holding down on the light button for the restart, I then clocked on the light again but it stays on the triangle.. totally unresponsive since.. Tried the restart again but same issue.

Thanks in advance for your help.

Kr,

Benjamin

Top Replies

8733009 over 3 years ago in reply to 6043842 +1

Hi everyone,

I had the same problem this morning and I discovered a solution on an old post:

https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-935/148870/935-blocked-after-only-3…
brandlee over 3 years ago in reply to 8733009 +1

Thank You!!!!! Thank You!!!! Thank You!!! <3
3224771 over 3 years ago in reply to 8733009 +1

Thank you. This was brilliant. Can't believe it was so hard to find a solution

All Replies

0 3336780 over 3 years ago

any answer to this? i'm getting the same today

0 jk559822 over 3 years ago

I updated the firmware yesterday and my Long Run the Watch Froze and my run got cut short. I think the latest firmware is bad.

0 MD over 3 years ago in reply to jk559822

after the 4.80 GPS update, I did a soft reset before going out to run ... after this reset it kinda resetted by itself (Garmin trianagle appearing) for apparently no reason. since then it is fine

0 jk559822 over 3 years ago in reply to MD

whats a soft reset? My weekly mileage is not resetting. But I think i jiggled a setting.

0 MD over 3 years ago in reply to jk559822

it's a kind of restart, hold down the light button for a while (keep it pushed when it launches the assistance mode) https://www8.garmin.com/manuals/webhelp/forerunner245/EN-US/GUID-FE7137DB-B929-4BD6-B76F-EC5E27AD50B3.html ... and then boot it up again.

0 6043842 over 3 years ago

Did anyone find a fix? Mine is frozen on blue triangle.

0 8733009 over 3 years ago in reply to 6043842

Hi everyone,

I had the same problem this morning and I discovered a solution on an old post:

https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-935/148870/935-blocked-after-only-3-months

I will copy paste it here for visibility (hope that's not a problem, the source is the link above):

Solution 1:

a. Hold POWER BUTTON on for 15 seconds. The device should hopefully start to turn off.
b. Press and hold UP ARROW BUTTON and DOWN ARROW BUTTON
c. Press but don’t hold the POWER BUTTON for a second or so – device should turn on
d. Wait for 1st beep then release UP ARROW BUTTON
e. Wait for 2nd beep then release DOWN ARROW BUTTON

Solution 2 ( THIS WORKED FOR MY FR245 watch ):
Try to do a hard reset with the button of your watch
It is something like:
- Power off your watch (Hold "light" button between 15-20 sec)
- While holding "start" & "back" button, hold few sec "light" (to power on the device)
- Release "start" button after the first beep and the back button with the next beep

(for me it was not working with the "up" & "down" arrow button, but ok with the "start-stop" button)

Hope that this will help you all! Good luck and wishing you a loveley day!

0 brandlee over 3 years ago in reply to 8733009

Thank You!!!!! Thank You!!!! Thank You!!! <3

0 8733009 over 3 years ago in reply to brandlee

I'm glad I could help! Wishing you a wonderful week ahead!

0 3224771 over 3 years ago in reply to 8733009

Thank you. This was brilliant. Can't believe it was so hard to find a solution