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Syncing between 245 and iPhone

I have just brought a Forerunner 245 and really like it. However syncing to Connect is a nightmare. Sometimes it is no problem at all but other times the watch and phone (iPhone) lose all contact with each other. It seems so random and only resolves after equally randomly shutting down and restarting both devices. Software is up to date as far as I know. Is this a common problem?