I bought my Forerunner 245 (no music) in May of this year and have been really happy with the product. However, a big white spot appeared recently and it has not gone away after about 5 days. The spot is even there when the watch is turned off. Is there anything I can do about this?
Please reach out to your local team through support.garmin.com since we are unable to process exchanges through the forums. We are sorry you ran into this, but we will make sure to find the quickest resolution…
Same here. What is really annoying is not only that it appeared a few months after buy, but the support is so bad.
11. December 2019 into service in Singapore and I still did not get a repaired or swap…
It seems that this issue happens quite often: see here
Me too with my Vivoactive 3 music 
Spent 15 mins on hold to Garmin Germany not happy at all.
Same here with my brand new Forerunner 245 Music, although the spot is in a different place. It has roughly the same size.
Very disappointed. And Garmin's support will not pick up the phone until the end of the year.
After less than a year and a half of use mine developed the same problem. I guess i'm outside of warranty though so its $99 to fix it. That may not seem too bad, but, for a $600+ watch to only last 1.5 years that's pretty crappy. I'll just use it until it completely dies than move on. Mine has been like this for a while now, so if anyone else has this happen don't wait to contact Garmin.
very annoying. I hope garmin will replace my watch. Waiting good news from garmin support
The situation went worse. Now there is a second point on my screen and the white circle is getting bigger and bigger. Very disappointing.
