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WiFi failing, now watch screen froze

Former Member
Former Member

I was going to try and utilize the Music feature and put a spotify playlist on my watch to run in. The watch wouldn't let me download a playlist. Therefore, I thought "maybe my wifi isn't connected." I went to connect via the watch and when I selected "Connect to Wifi" it spent the next three hours "Transferring Data". During this I couldn't utilize my watch for anything while it ran in the background. I went to my wifi connection settings on my app and went too enter in my password for the wifi, thinking maybe I had the wrong password. I entered in the correction password to my wifi and now my watch is froze on "Connection Failed". None of the buttons work, have tried to plug into power source as I read somewhere that his is the 'reset' for this watch. Any advice?