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[245 Music Problem] reconnected BT headphone, and press played with no music playing

Former Member over 5 years ago

Hi everyone,

I want to ask a problem of 245 music feature.

My 245 has downloaded spotify music about 300 songs, and sometime when I reconnected with my bt headphone(bose soundsport free) successfully, the music still cannot play.

I saw the screen has already showed the songs name, but when I pressed the play button, there is no music playing.

and I need to disconnect and reconnected BT headphone aging and again several times until it become normal.

Does anyone know how to solve this problem?

Thanks

0 Former Member over 5 years ago

I use the same headphones without any issues, but I have a 945. Have you tried removing the headphones from the watch and repairing them? Do you have the Bose app downloaded on your phone and have the latest update for the headphones?

0 Former Member over 5 years ago in reply to Former Member

when my watch happened this issue, I tried to disconnect and reconnected, also removed and repaired again several times., and sometimes it can work. Once I disconnected and tried to reconnect to music, the problem still exists.

I will try to upgrade the version of my headphone. thanks for the information.